Pre-Conference Program

Monday October 3rd, 2011

Time PRESENTATION DETAILS

9:00 am - 10:00 am

 KEYNOTE:  Relational Coordination:  New Lessons for Getting from Here to There
Presenter:  Jody Hoffer Gittell

Relational coordination is a dynamic, mutually reinforcing process of communicating and relating for the purpose of task integration, of particular importance when responding to high levels of uncertainty, task interdependence and time constraints. Relational coordination has been shown to drive positive organizational outcomes in multiple industries, including healthcare, long term care and airlines. This presentation extends current theory and practice by addressing the question – "how do we get from here to there?" To answer this question, Gittell will present case studies of three organizational change efforts, showing HOW relational coordination was strengthened and how other organizations can do the same.  

10:30 am - 12:00 pm 

 Workshop:  Transforming relationships for high performance: Getting from here to there
Jody Hoffer Gittell

10:30 am - 12:00 pm 

 Workshop - Values-based communication approach to client compliance                       
Darlene Donszelmann

10:30 am - 12:00 pm  

 Workshop - Raising a difficult topic: - euthanasia decision-making                                               
Jane Shaw

1:00 pm - 2:30 pm  

 Workshop - Case writing for client simulations or communication role plays in veterinary education Sarah Abood

1:00 pm - 2:30 pm  

 Workshop - Teach Coach Train.  Get your message across                                                           
Becky Taylor

 

Time PODIUM PRESENTATIONS

1:00 pm - 2:30 pm

#1 - Communication skills education onsite in a veterinary practice                                   
Jane Shaw, G.E. Barley, A.E. Hill

#2 - Using reliable theory and measures to explore associations between communication skills and positive client outcomes
Michael Meehan, Dan Schull, Glen Coleman

#3 - Measuring student empathy across nine health professions
Elizabeth Boynton, Suzie Kovacs, Georganne Vlad

#4 - Development of a risk communication tool for periodontal disease in veterinary practice Ashlee Addleman

3:00 pm - 5:00 pm

 Workshop - Assessing and enhancing communication skills:  A 'How to' workshop on organizing and running integrated simulated clinical encounter                                   
Cindy Adams, Suzanne Kurtz 

3:00 pm - 4:30 pm

 Workshop – Listening: Skill of Effective Leaders                                                           
Gretchen Dillon-Sauer

Time PODIUM PRESENTATIONS

3:00 pm - 4:30 pm

#1 - Communication skills education and outcomes assessment onsite in a veterinary practice
Jane Shaw, G.E Barley, A.E. Hill

#2 - The use of reflection in a surgical training course: student attitudes and performance outcomes
Karen Cornell

#3 - Evaluating a communication and hab training workship designed for veterinary students using reliable theory and measures
Michael Meehan, Glen Coleman, Bernadette Watson

#4 - Sandbox survival. Succeed in your own sandbox!                                                                
Jayne Takahashi, Becky Taylor

Time EVENING

5:30 pm - 7:00 pm

Welcome Reception at the Pillar & Post

 

- Program is subject to change -

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